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Effective Date: 01.01.2025
Company: Verticale Holdings Ltd.
Location: Nairobi, Kenya
Website: www.verticaleafrica.com

 

1. Introduction

 

Verticale Holdings Ltd. ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase digital packages, or engage with our services.

By using our website, you agree to the terms outlined in this policy.

 

2. Information We Collect

 

We may collect the following types of personal and non-personal data:

 

a) Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Payment details (processed securely via third-party providers like Stripe or PayPal)

• Country of residence

 

b) Automatically Collected Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on site

• Referring website

 

3. How We Use Your Information

 

We use the information we collect to:

• Process payments and deliver digital packages

• Communicate with you (including newsletters and updates)

• Respond to inquiries and provide customer support

• Improve our website, content, and user experience

• Comply with legal and regulatory requirements

 

4. Legal Basis for Processing (under GDPR & Kenyan Data Laws)

 

We collect and use your data based on:

• Your consent (e.g., when signing up for updates)

• Contractual necessity (e.g., to fulfill your purchase)

• Legal obligations (e.g., accounting and anti-fraud laws)

• Legitimate interest (e.g., improving services and securing our platform)

 

5. Sharing Your Information

 

We do not sell or rent your personal data.
We may share your data only with:

• Payment processors (e.g., Stripe, PayPal)

• Trusted IT or analytics service providers (for secure website functionality)

• Legal or regulatory authorities when required by law

All third-party services comply with international data protection standards.

 

6. Cookies and Tracking Technologies

 

Our website uses cookies to:

• Enhance browsing experience

• Track website usage and performance (via tools like Google Analytics)

• Remember preferences for returning users

You can adjust cookie settings in your browser at any time.

 

7. Your Rights

 

Depending on your jurisdiction, you may have the right to:

• Access your data

• Correct or update your personal information

• Request deletion of your data

• Withdraw consent at any time

• Object to processing for marketing purposes

To exercise any of these rights, please contact us at: privacy@verticaleafrica.com

 

8. Data Security

 

We take appropriate security measures (encryption, secure servers, access restrictions) to protect your personal data from unauthorized access, misuse, or disclosure.

 

9. Data Retention

 

We retain your information only as long as necessary for the purposes described above or as required by law (e.g., tax or accounting records).

 

10. International Users

 

If you are accessing our website from outside Kenya, please note that your data may be processed and stored in Kenya or other jurisdictions. We ensure adequate protections are in place for cross-border data transfers.

 

11. Updates to This Policy

 

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated "Effective Date." Please review this page periodically.

 

12. Contact Us

 

If you have any questions about this Privacy Policy or your personal data, please contact:

Verticale Holdings Ltd.
Email: privacy@verticaleafrica.com
Phone: +254 712 345 678
Nairobi, Kenya