🚚 

Verticale Holdings Ltd.
Effective Date: 01.01.2025

 

1. Digital Delivery Only

 

At Verticale Holdings Ltd., we specialize in the sale of digital investment guides, consultancy packages, and downloadable resources. As such, no physical goods are shipped.

All products available on our website are delivered electronically.

 

2. Delivery Method

 

Upon successful payment, your digital product will be delivered via:

• Email to the address you provided at checkout

• Or via direct download link shown on the confirmation page after purchase

Please ensure your email address is entered accurately to avoid delivery issues.

 

3. Delivery Timeframe

 

Delivery is typically instant after payment confirmation. In some rare cases, it may take up to 30 minutes due to email provider delays or system load.

If you do not receive your file within 1 hour, please check:

• Your Spam or Junk Mail folder

• Your email address for accuracy

• Your internet connection or browser compatibility

Still having issues? Contact us at support@verticaleafrica.com

 

4. Failed Delivery or Errors

 

If the product fails to download, the file is corrupted, or you didn’t receive your package:

• Contact us within 72 hours of purchase

• Include your order confirmation number and the email address used during purchase

• Our team will respond within 2 business days to resolve the issue

 

5. No Physical Shipping

 

We do not send any physical mail, printed materials, or hard-copy products.
All services and products are 100% digital and globally accessible.

 

6. Contact

 

For questions or delivery support, reach out to:

📧 Email: support@verticaleafrica.com
📞 Phone: +254 712 345 678